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Received the wrong bag, sent it to Europe paid shipping and customs (twice the value of a bag) just to discover that I had received the wrong bag!
Products used:
Bag
Customers service not responding, then send a return slip that is not valid. I was unable to return the products and get a refund.
Vid F.'s review of Coach Outlet earned a Very Helpful vote
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I ordered a matching purse and wallet. They canceled my purse but sent the matching wallet...
As an online customer I did receive an email that one of my order was canceled that was a gift...
