I went through a period when I was obsessed with my skin. I decided to take the risk and try proactive. I heard that things get worse before they get better. Well, things did get worse but I wasn't about to sit around until they got better. Unfortunately proactiv keeps charging you until you clearly tell them to cancel - and you have to do it early enough before the next charge goes through. Overall, not a big fan of Proactiv but I didn't have as many problems as other people did, I think.