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I open the box: no paper, no gift as they promised. Just 4 lonely brushes in the box instead of 5. I took them in my hands and noticed that 3 of them were with stickers that were taken out and put on again, I clearly saw the scratches that these boxes were opened more than one time, one brush was definitely used, maybe all of these 3 were. Terrible experience. I hope I will get a refund. Never again, they are scammers.
Victoria K.'s review of Sigma Beauty earned 14 Very Helpful votes
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Hi Victoria,
We are so sorry to hear about this experience! Rest assured, all brushes that arrive to you come directly from our fulfillment center and have never been touched or opened by a customer before - Just our quality control teams which inspect every single brush by hand to ensure top quality. What happens a lot is that items can be misshaped or packaging can be damaged while the order is in transit. You can always email us photos for us to review; we are more than happy to help find a resolution! We would love for you to give us another chance. Email us at: contact@sigmabeauty.com for a special discount code. Just mention this review. We look forward to hearing from you!