Vickie M.

NEVER EVER AGAIN! What a waste of money $229.00 to be exact. I got the extended warranty also. I got this pole saw for my husband as a Christmas gift 2021. Well we live in Tennessee so he didn't get to use it until May 2022. Second time he used it there's a plastic piece around the end of the pole saw that split and twisted the gears. So long story short I called Troy- bilt and they sent me to they're closed us vendors to try to fix it. So I drove 28mins one way for the man to tell me there's nothing he can do for me that I have to go back to Troy-Bilt. So I called Troy-bilt and explained what I did and they said well we have another vendors that you can go to they're even further away from you. So pretty much I'm getting the runaround and spending a lot of gas money for nothing and nothing's going to get done so Troy-Bilt I would not recommend to anyone!