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We splurged on a crib from Serena & Lily and have regretted it ever since. The first arrived with a cracked piece. The replacement (after weeks of chasing down customer service across channels with no response) was chipped AND defective in the same exact piece. We received our third today and began assembling just to find out our elusive piece is also defective (cannot be assembled). We are beyond frustrated and so wish we could wash our hands of the whole thing. Do NOT buy from Serena & Lily. They are overpriced and make a terrible quality product.
Valerie B.'s review of Serena & Lily earned 17 Very Helpful votes
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