ummehani m.

To whoever is supposed to be incharge of your online orders app or anything. Please know that you are doing the absolute rubbish job. My account and my husbands account has been suspended for bulk purchasing. Buying 2 packs of diapers is bulk?. I have a 10 month old and a 2 year old. I order 2 packs of diapers each. So in your pathetic system that's bulk?. Are you guys working there or having a lazy day work all year round?. Basically your colleague on a call told me your account is useless now, you cannot order again as our system picks up that you are ordering in bulk. Some scripted one sentence answer. You are backed my whatever big names and investors but can't fix a system that you own?. Please review your own service and train your customers representative better to help and not to infuriate customers further.