T T.

I setup my VPN by myself (barely, it was super difficult and I'm a technical person, I've built PC's for years). They are nice people but nice doesn't cut it when you need support. Their support is almost none existent. They have documents on their website, but the documents are difficult to find and follow. I tried to reach out to support telling them I was a novice user and wanting documents to use features of the VPN I was paying for and received a one sentence high level answer that didn't make sense to me. After a few emails with support, it was clear that I needed another VPN that could help me out when I needed it. Their price was low, and that attracted me to their service, but you get what you pay for. If you are a VPN expert, I would say Vultr is a good choice but if you need any help at all, I would choose a VPN company with a more robust support team/structure.