Trevor M.

There was nothing easy about the rental.

DO NOT prepay a booking with Easirent. It's more prudent to set that same amount of money on fire.

Cons:
- Hour wait for the airport shuttle on pickup.
- $500 deposit for rental car (which was 4x the cost of rental).
- $75 reinstatement fee, due to being late on reservation (reinstatement of rental was initially rejected by manager. Had to threaten with lawyer before they allowed me to be extorted so I could get the car I booked).
- Car was not only severely dirty, the windshield had a 32" crack, one bald tire, 1/2 tank of fuel, and poor A/C.
- Car also had heavy bodywork damage
- Three months later, the company has charged over $100 for three Florida tolls that we're incurred while I was in Canada or in transit in an airplane. Their own paperwork contradicts their claim that I incurred the tolls. Still waiting for toll refund
- Nearly 3 weeks to receive draconian security deposit back on Credit Card.

Pros:
- If you like mazes, you're in luck! Their customer service system is one!
- Are you the fighting type? You'll enjoy fighting to not be extorted, for the rental you already booked, and for money that was yours in the first place. As well as disputing tolls that happened while you were in another country.
- Those that like renting wrecked cars, and those that are worse than anything they've ever owned, even as a teenager, Easirent has a fleet to accommodate your every need.
- Waiting for the shuttle affords you quality time to catch up on a book, check your investments, or find another rental car company.

I travel dozens of times per year for work, and have rented hundreds of cars over the years. This was, far and away, the worst experience and quality of car and service I have ever experienced.

Do yourself a favor, avoid Easirent. Even if the price is attractive. It will cost you more in the long run.