Tony B.

I have had a terrible time dealing with customer services at this company.I bought a slim fit Polo shirt but they sent a standard fit, I received the order 31st Oct & messaged them stating it is not what i ordered. They advised me that this would be dealt with by the " Brand Specialst" that day.Thirteen messages was sent with the same reply, apologising but it was being dealt with b y the brand specialist!. I wrote emails to the CEO & 2 of the directors with no response. They finally agreed that i could return the item on the 17th November with a promise of a refund. It was back to the apologies & stating that the refund was pending. I realised that i had paid by paypal & reported the Hut too them. I finally got paid on the 5th December. I will never use this company again. If you buy from them & they send the wrong product you are made to feel as though you are lying, buyers beware!