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Tonya H.

Contributor Level

Total Points
81

1 Review by Tonya

  • Academized

4/24/24
Verified purchase
• Updated review

I appreciate the writers working within the time frame of the project's due date. This was not always the case, and the company has finally realized that their actions of not working within the timeframe that is paid for negatively affect customers

Reason I chose this business:

About eight or more years ago, I came across Acsdemized on the internet, searching for writers.

Very happy with this writer, very nice and informed
1/22/24
Verified purchase
• Previous review

The writer kept me informed of issues and asked question. I found the project academically sound and professionally written

Reason I chose this business:

Because of a long-standing relationship which spends about seven years. Also I have come across issues that were late or resolved. And I have tried to work with other companies but I find that this company actually cares about the work and the customer.

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Cassie F. – Academized Rep

Dear Tonya,

Thank you for the feedback.

We are glad to hear that you are satisfied with the results of our work. Our main goal is to provide the best service on the market and we constantly work on improving our service. We will be glad to help you with your future assignments and we are looking forward for cooperation.

Best regards,
Cassie F.

Last project
10/26/23
Verified purchase
• Previous review

Missing deadlines no matter how simple or complex the assignment. Asking for extensions was also an issue. You might be getting writers that are overseas, because it is now a big business overseas to have services like this.

As long as it is something simple, customer service is ok. If it gets complicated then you get gaslighting and condescending behavior. No one seems to be willing to say sorry because the fact that you are doing something inappropriate by having your paper done, means the respect is out the window. It a remember who needs who, type of attitude. Not we making money off of this so let’s not disappoint the customer.

Reason I chose this business:

I happened upon Academized and in the beginning things were going great after the 3rd project the quality started going down, then there was a time the writer I wanted was not available and I was not told until the last minute. After that the delays started where being graduate school work that you cannot delay deadlines was barely making deadlines and one project I ended up pulling an all nighter to make deadline.

Service
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Marie F. – Academized Rep

Dear Tonya,

Thank you for the feedback.

I regret to know that you received the paper that didn't meet all requirements and had a miscommunication with our Customer Support Representatives. As I can see, our Support Representatives were in touch with you and have recently sent you an email. Please check it and respond so we can discuss a respective compensation.

Also, from our side, we will use your feedback for further improvements to minimize the situations like this one.

Best regards,
Marie

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