Tom L.

I thought I would try a case of twelve wines, the offer appearing to be a decent one. Twelve bottles for about £54 seemed worth a punt. I wish I hadn't bothered. Most of it was undrinkable muck and I can only assume that they wanted to get rid of some rubbish on the cheap. I cancelled my account soon after, but that didn't stop Laithwaites from bombarding me with letters, emails and even telephone calls. I have requested removal from their mailing list so many times that I've lost count, but nothing seems to deter them.

I fear that I'm preaching to the converted here, but I can only agree with just about everything that's been written. Like many others, I started off without any problems, then suddenly, it's "error, error, error". I committed the sin of forgetting that I was British and spelling something the British way. "Spelling mistake." Er, no, spelling difference. I was also foolish enough to use the BBC as a reference. Unacceptable, apparently. "Not a trusted resource." You what? I've also been knocked back for "poor English." Okay, how did I get a degree in English, then?