I've been a long time customer and the last two LV Pochette Metis Monogram Empreinte Leather Noir ($527 ea.) the clasps have broken within a year of purchasing the bags. I've contacted LuxuryTastic about the issue and they have never responded. The customer service as well as the quality of the handbags has severely declined. I would not recommend spending this amount of money for a handbag that only lasts 6-8 months. Very dissatisfied customer.