TJ J.

Now that this company went from Nettica to now Dyn and Duocircle, the service is rotten. Its now very confusing as to who to contact when there are problems. Different problems are addressed by the 3 groups; its never clear who to contact. That wouldn't be so bad except there are always problems, its a pain. Sometimes clients receive my emails and sometimes they do not. Sometimes I receive clients emails and sometimes I do not. Customer service is not very helpful, they usually imply its probably just one email/ or its my server's fault or something I'm doing wrong. This happens regularly. At times, I've had to make changes to my domain; they are absolutely no help; they will refer you to different FAQ links that don't necessarily fit your problem and that's it.

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