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Tim K.

Calgary, Canada

Contributor Level

Total Points
80

1 Review by Tim

  • Mr. Wheel Deal

8/11/22
Verified purchase

If you live in Canada, and you need to buy wheels and tires from USA then Mr. Wheel Deal is the correct answer. Why?
1) They will get you the best price
2) They will assemble and check your order
3) They will send you an electronic copy of the commercial invoice as soon as they ship
4) They will ship UPS (which is a very good thing, provided you notify UPS of your intent to self-clear once you have the waybill number and the commercial invoice)
5) UPS has streamlined their self-clear process now. Once you have your B15 you can email it to UPS, you don't even have to go there, and they will deliver right to your biker clubhouse.
6) This is the most important: When things go sideways with your order, Mr. Wheel Deal just makes it right. (Remember to take photos of your packages before you open them, and as you open them, especially if you suspect damage.) I opened a claim with UPS right away using those photos. Mr. Wheel Deal took it from there, and made everything copasetic, including sending a replacement wheel which I was able to clear thru customs at zero duty and zero GST.
I am highly satisfied with this organization's commitment to happy customer outcomes. They stand behind every aspect of their service and product. I would not buy wheels from anyone else but MrWheelDeal.com

Tip for consumers:
Insist on UPS as shipping company, ask shipper for an electronic copy of the commercial invoice, notify UPS of your intent to self-clear. Once UPS notifies you the package is in Canada, go to Border Services Agency with your commercial invoice, pay the duty, get your B15, take a photo of it, email B15 photo to UPS.

Products used:
Wheels, Wheel Locks, Wheel Nuts, Wheel Centering Rings

Service
Value
Shipping
Returns
Quality
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Carlo S. – Mr. Wheel Deal Rep

We're happy to hear that, Tim! Thanks for the feedback!

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