Tiffany H.

FIRST OUTING SINCE MARCH DUE TO CORONA, AND THE ASSOCIATES IN THE STORE WERE NOT FRIENDLY, WOULD NOT ALLOW MY DTR TO TRY ON ANY CLOTHES- DRESSING ROOMS WERE CLOSED. WE WILL NEVER BE BACK. WHO IN THEIR RIGHT MIND WOULD BUY OVER PRICED CLOTHES, THAT ARE NOT THAT GREAT OF QUALITY, AND NOT BE ABLE TO TRY THEM ON OR RETURN THEM! GET REAL. MAYBE THIS STORE SHOULD HAVE REMAINED CLOSED AS THEY CERTAINLY DON'T HAVE THE BEST EXPERIENCE FOR THE CUSTOMER IN MIND. I NOW UNDERSTAND WHY THEY HAVE A NO RETURN POLICY, BECAUSE THEY KNOW ONCE THE PARENT PAYS THEIR HARD EARNED MONEY TO BUY THEIR KID SOME CLOTHES - IT'S LIKE SORRY SUCKERS! THIS MOM IS DONE, WILL NEVER SHOP HERE AGAIN, AND MY DAUGHTER AGREES. POOR CUSTOMER SERVICE, AND WHEN MY DAUGHTER TRIED TO TRY SOMETHING ON IN THE CORNER, SHE WAS EMBARRASSED BY ONE OF THE WORKERS IN FRONT OF OTHER CUSTOMERS. I LAYED 2 ARMS FULL OF CLOTHES DOWN RIGHT WHERE WE STOOD. WE THEN WENT TO AMERICAN EAGLE AND HOLLISTER AND BOUGHT ALL OF HER FALL AND WINTER CLOTHES. NICE ASSOCIATES TO HELP US OUT, AND IMAGINE THIS - THE DRESSING ROOM WAS OPEN- THEY ONLY ALLOWED SO MANY BACK AT A TIME, WELL MANAGED AND FRIENDLY, PLUS PROMOTIONS WERE GOING ON AND FREE GIFTS AT HOLLISTER. I WILL BE GLAD TO SPEND MY MONEY AT THESE STORES AND NEVER AT BRANDY MELVILLE. BRANDY MELVILLE SHOULD HAVE STAYED CLOSED PERMANENTLY. AMAZING THEY'RE STILL IN BUSINESS.