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Thomas N.

Gettysburg, PA

Contributor Level

Total Points
80

1 Review by Thomas

  • HessenAntique

2/22/24

Might sell decent modern day wares, but WW2 replica category has become a side-show of worthless 2nd rate items. Their "hobnails" are actually just cheap studs punched thru 1 leather layer and glued on...came off at 3rd event (see picture). They claimed their German jackboots, from Spanish maker, run true-to-size or even a little large. Nonsense; their Size 13 / Euro 46 is a 12, at largest. I pointed this out to them 2 years ago; repeated site reviews unposted. After I screwed up and trusted them again, when I tried to return my recent jackboots, Hessen refused to refund bc I had "altered" the boots by putting on a light coat of boot polish. Fair-enough; my bad. But now they claim after re-boxing them that they marked them return-to-sender (RTS), no additional postage, handed back to USPS...supposedly on the way...but 13 days later still not mailed from Atlanta to PA. I worked for the USPS...thats not how RTS works, but the 20-something yr old punk kid at their "warehouse" keeps peddling that story.

Tip for consumers:
When I called Hessen to ask why my earlier reviews (x6 attempts) describing the size issues were not posted to their site, respondent told me the owner chooses which ones to post. Decide for yourself the value of those reviews when making buying decisions.....

Products used:
Jackboots

Service
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