Extremely disappointed by Innohosting. Their service used to be great but it has gone bad lately. They charged my credit card automatically for the renewal of the annual plan. I emailed them same day to cancel and obtain the refund since I don't need the service anymore. They got back to me 5 days later to notify me that they don't do refund of renewal plans. It's such a disappointing sales practice, they shouldn't charge me for a service I will not use.