Thomas B.

I purchased this product (multifunctional electric sharpener) on September 3. Shipment was not confirmed until September 25. On September 21 I received a sharpening disc that was not what ordered. I have sent multiple emails in an attempt to resolve this problem. Twice they asked me to send a picture of what I received and I sent the picture each time. I have requested a refund which was ignored. I am now waiting for them to check with their shipping department. They have not been at all helpful and seem to be indifferent to me as a customer.