Thiago L.

I used the service to receive a few items because the borders with my country were closed. Now they are open and I'm going to the US again, so I need to ship the items to myself so I can avoid heavy customs fees in my country.

To my surprise, the help center refused to do so, without any reasonable justification. They say they can't ship to the US, but they do so when returning items or in case of restricted items. So it makes NO SENSE that they refuse to ship domestically. Also, this "rule" wasn't clearly stated anywhere beforehand.

At this point, they are holding my items against my will, because I want to ship them all and pay what I owe them, but absolutely can't.

Suite # is *******

I NEED TO SHIP MY ITEMS TO THE US.

Thank you.

Thiago