Theodore L.

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To: *******@warnersstellian; *******@warnersstellian
Sent: Sat, Aug 13,2022 9:20 am
Subject: Re: Rachel From Warner's // Quote and Payment Made / Materially False or Misleading Business Practices "Bait and Switch" *******

Dear Joe Warner,

On May 21st, 2022, after confirming the details, we ordered a Bosch dishwasher of certain quality and were promised a delivery date.

Subsequently, Warner's Stellian made false or misleading claims regarding the contract, and attempted to switch our sales agreement to another product, without any compensation for Warner's Stellian failing the agreement.

Notably materially false or misleading statements include those of Joe Warner, on Thu, Jun 2,2022 9:04 pm, "Bosch was not going to make more [dishwashers]…there were none to order…" and Rachel Grapevine's, on May 27,2022, at 3:57 PM,"*Effective immediately no additional sales will be allowed for Bosch 500,800 or Benchmark series models…"

August 5th, 2022, via a reputable appliance dealer in Minneapolis, we were able to purchase install the Bosch dishwasher.

So we are clear, after you refused common sense and would not return our money, we disputed the materially false or misleading charges. The dispute, case number, *******, was resolved on August 12,2022, as follows:
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Dear XXXXXXXXXX,
We've completed our investigation of the following credit card dispute:
Dispute case#: *******
Card # ending in: 1972
Merchant name: WARNERS STELLIAN BW WEB
Transaction date: May 21,2022
Transaction amount: $1,559.07
Disputed amount: $1,559.07
Investigation Results: We are pleased to inform you that the dispute has been resolved in your favor, and the credit previously applied to your account is now permanent. No further action on your part is necessary.
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