Terry J.

Fraudulent service - I placed an order for Performance Bikes as a birthday present for my husband. Order was placed on 9/26. On 12/8 I sent an email via the magazinecity customer service checking the status. I never received a response despite the fact that their website says they will respond to ALL emails with 8 - 10 days. On 12/20 I sent another email inquiry, no response. On 12/23 I called, customer service rep LIED to me and told me we were still within the 10 - 12 week order processing period and we would receive the magazines shortly. I called today 12/29 and was told that on 12/23 I was told we would receive the magazines end of 1/09 or 2/09. I was never told that. 4 - 5 months to start a magazine subscription is ridiculous. This company is a fraud.