I placed an order on Oct. 1,2020. They sent the wrong color beads. I tried to call, but the phone was disconnected and you could only contact them via email, which took 2 days for them to read and respond. They were very friendly and said they would ship the correct color beads. Today is October 21,2020 and I still do not have the beads. I am so disappointed. I have been a long time customer of Artbeads.com but will not do business with them anymore.