Teresa S.

MoviePass

MoviePass is the worst company I have worked with BY FAR! MoviePass went out of business and years later starter the business again. I purchased my agreement, $10.00 monthly payment for 34 credits was a good deal. A person could see 2 maybe 3 movies if matinee time. Then the company increased the movie credits from 10-15 to 20-30 credits to the see same movies however still continue to roll over the same points max. However still took money from your account and gave you no points. That's not how you do business! Especially not with your current customers that have supported the company and midstream during an agreement. Contacting someone at MoviePass is very time consuming, frustrating and most likely no resolution. The company takes your money each and every month however refuse to increase your points. Due to the company increasing movie points higher, taken payment from my account monthly, not providing me with the service of points I am paying to receive I will take my business and money to Cinemark. The offer is better and I will receive discounts. Doing business with MoviePass is highway robbery!

The way the movie points are set-up for movies, only a max points are rolled-over and no matter what money monthly will be deducted from your account, you will always loose points and money. Highway robbery!