- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I have dealt with octaxfx customers service on several occasions, and the way they attend to customers is second to none. Very prudence, attentive and ready to solve your problems as quick as possible always. Honestly, I have never come across this level of human relation elsewhere. However, Octa need to work on his network and server. It is very annoying that each time you want to implement or cancel trade that is going against you or claim a trade that is in your favor, the application will not respond. " Server temporarily unavailable" is the usual response. Octafx please do something about this aspect of your app and you will receive 10 stars. Thanks 🙏 you.
Temitope hasn’t received any votes.
Temitope hasn’t received any thanks yous.
Temitope doesn’t have any fans yet.
Temitope isn’t following anybody yet.
Empty.
Dear Temitope,
Thank you for your glowing review and for sharing your feedback with our Octa Trading platform. We're thrilled to hear that you've had positive experiences with our customer service team and that you find them to be attentive and efficient in addressing your concerns.
We understand the importance of providing a seamless trading experience, and we apologize for any inconvenience you've experienced with our network and server performance. Rest assured, we're constantly working to improve our systems to ensure smooth and uninterrupted trading for our customers.
We value your feedback and appreciate your suggestions for improving our app's performance. We'll certainly consider your comments as we continue to make improvements.
Thank you again for your kind words and your continued support. If you have any further questions or need assistance, please don't hesitate to reach out to us via live chat or email at support@octafx.com. We're here to assist you anytime.
Kind regards,
Octa Rep.