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After you order online can or will take up to a month to receive. When you go to direct tools website status board you might find any random status based on the day of the week. If or when you get the item it might come in one day, over several days or not at all. If you are able to talk with FedEx about a status, you've won the lotto. Your final option; after waiting a month, request a refund or wait another month and hope the item you expected for Christmas arrives before the start of Summer.
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