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Taylor K.

St pete

Contributor Level

Total Points
84

1 Review by Taylor

  • BigAppleHerp

11/27/22

I'm very dissapointed with the customer service at this place. The lack of professionalism is crazy. I was considering buying a skink from them and unfortunately will not be doing so after my very short and unexpectedly rude conversation with them. I'm pointing out that on their website they give a contact number for questions, as well as a posted statement saying "before you buy anywhere else text us for a better price". I didn't even ask for a "better price" I asked if they price match and if I could potentially pick out my skink from the ones available. This was my very unprofessional response I received. (Look at screenshot below) I was taken back. If the response was professional and kind, I would have went ahead with the purchase anyways, and bought one from them. But now I'll be sure to steer clear, I'll be recommending people do the same as well. Buying a new pet should be fun and from a source that is professional and happy to help. This is not that place.

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Taylor Has Earned 4 Votes

Taylor K.'s review of BigAppleHerp earned 4 Very Helpful votes

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