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Taryn W.

Contributor Level

Total Points
81

1 Review by Taryn

  • Cushion.com

5/10/20

I saw Houzz on You Tube with these major celebrity using their website to redecorate homes! I am redesigning my second home and ordered 3 yards of fabric from "Houzz". Paid online and then when the package arrived I received 1 yard. I contacted Houzz and then was notified the product came from Cushion Connection. Then was told Houzz would have the vendor contact me. They did and I tried to tell their person via I only received 1 yard. They didn't get it. I reordered 1 yard and asked via email what the size of the piece I was receiving and they explained 1 yard. So then I again explained they owed me the 2 yards from my 1st order. They agreed to send them gave me a bogus USPS & FED-Ex tracking numbers along with the promise to send an extra yard. Nothing has arrived! Now I've had to reorder the fabric thru another company! DON'T WORK WITH THIS COMPANY THEY ARE CROOKS AND WONT ANSWER THE PHONE WHEN YOU CALL THEM!

Products used:
Sunbrella Astoria Fabric

Service
Value
Shipping
Returns
Quality

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