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An item I received in my order was open in the shipping box. I informed them of this, they told me they would not replace it or refund it, because it was still safe to consume. What kind of company recommends consuming an already open meat product? That's the most bizarre thing I have ever heard. I have ordered from them several times in the past, but now I'm going to find a different distributor. This experience was awful, it's like they want to go under.
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