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tanzilu

Tanzil U.

Contributor Level

Total Points
81

1 Review by Tanzil

4/20/21

We are newly weds, with our wedding coming up this June. Dress Republic was worst experience we've had from the delays in shipping to the actual product. First of all, we placed the order in December of 2020, the delivery date that we were told was February 28th, 2021. We waited 2 weeks after Feb 28th and never received it. We then followed up numerous times about the dress, and we kept being told that the dress needs to be finalized. This back and forth kept continuing for another month, and we finally received it in April, nearly 2 months late. This delayed several other appointments we were trying to schedule after receiving the dress. To make matters worse, the dress itself was extremely disappointing when we received it. We purchased the Ruby Wine Capri Lehenga for $1700 USD, and it looked like a very low budget version of what was promoted on the website. See images of the website vs real dress attached. The material felt very cheap and the decor had stitches coming out. We even had to cut the pieces of cloth that were visible. The lehenga piece was not below the feet as promoted on the website, rather it dropped to the ankle, which made the lehenga feel like it was an Abaya. It was a very disappointing dress, to the point where we had to physically go to another store and purchase a different wedding dress. Now we are down 1000s of dollars, and stuck with the disappointing dress we received from Dress Republic because their policies protect them from refunds or returns. We will surely not shop at this website again and nor will our family & friends.

Products used:
None. We had to purchase another dress.

Service
Value
Shipping
Returns
Quality

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