I have used Outbound Engine for a number of years; however, I am not happy with the response rate from my clients and feel it is now the time to end my membership/subscription. I have been told that they will but that I need to speak to one of their managers. They are unavailable every time I call, and then are told they will call me. So far I have waited, for over a month and am still getting billed $329.00. I am on a month-month plan and was told I could stop anytime by giving Notice.