While I appreciate the prompt and caring response I got from the customer service team, I would not repeat this purchase. I was readily given more specific information about the charity, but after inspection of the site, it is not one that I would have expected, nor chosen. As for the product, the T-shirt is soft and I like the design, but made of very thin, almost see-through material. All in all, I paid too much relative to the value.
Tam, we appreciate your constructive criticism! We want to clarify that the shirt your ordered was made with triblend fabric and is very high quality fabric. While we find it is preferred by most of our customers because it is soft and lightweight, some people prefer a heavier 100% cotton shirt--we'd be happy to send you the design you ordered printed on a 100% ringspun cotton shirt if you'd like to give it a try. As for our site, we'd love to hear any suggestions you have about how we can improve it or make it more user-friendly!