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I was apprehensive ordering internationally especially for plus size. I went by their size chart. Two out of six dresses fit. Be very careful of the style you select! If it has elastic throughout chest your ok. If it straight material order a larger size or two. All three of my Maxi dresses are way shorter then expected and arm holes extremely tight! THE QUALITY IS EXCELLENT!
However customer service is horrible. I've haven't had any response to any of my emails which is the only way to contact this company. I went ahead and made a $367 order ONLY because on the website its says Refunds no problem within 3 days. I tried to email them this is the part that it's very misleading. Well they honor the return for a refund if it's dated and time stamped within three days received, through carrier or postal service? There is no way that it could possibly be returned/ received within three days when it's being shipped internationally!? I made my order on January 4,2020 and I received it on January 20,2020
Since the company did not respond to my emails, if I just took my chances and sent them I didn't want to be stuck with a payment and no merchandise! So I went to a Tailor and it's gonna cost me $40 for each piece to have them tailored to fit me properly because the Quality is so good! So each piece is costing me almost double of what I paid! Im so sad and feel robbed... if you could get the correct size you're good because the quality is beautiful!
Tamara M.'s review of Hippie Boho earned 5 Very Helpful votes
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Was given fraudulent tracking information when I placed my order. When it was 'delivered' to the...
Never got email and email is bogus I tried reaching out but came back not a true emails. Them...
Hello, Tamara
I'm Kate from HippieBoho.com Thank you for your review.
Thank you to touch the handmade quality details behide the dresses.
It is my fault.
I've assigned some part of
Customer support to staff.
After today, I will improve customer service.
Question, problem or anything will be response/resolve as soon as possible or within 24-48 hours by myself.
However
- Return policy: Please return within 3 days after you've received or 3 days after order was delivered.
- Custom made: Our clothing size is suitable for most of all customer. If you want us to increase or decrease arm hole, arm length, dress length. Please note into message box when you order or send email to me after you ordered. No addtional charged.
- If you didn't receive your order within 23-30 days. You can contact me.
- Size: Please select your size exactly from the size chart. It will be fit perfectly because it is flexible more than 10 inches.
- Lately Case: If fabric color is out of stock, It need time around 1 week. Somecase maybe late to 2 weeks. However, I will be contact you that you want to wait or change color.
- Paypal Case: However, Paypal is the confidence of you to guarantee you will receive your order. If not you will get full refund. Paypal case have been closed. Its mean all order was cleared
We have more than 11288 orders. We do the business with trust and honnest.
However, everthing is all our fault. I'm really sorry for all.
Please give us the chance for improve our service and all.
Thank you for your review.
If you have more advice, Please feel free to contact me.
https://www.HippieBoho.com