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Hotels.com is a complete scam. I've had my children and employees left without places to stay late at night and hotels.com is entirely unhelpful when we've talked with their agents. They will say the hotel wasn't "able to be reached" to avoid refunding you as well. Don't book with them. Avoid the headache.
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I’ve booked hotels in the past. Many of which were closed or didn’t have our reservation
T.j. G.'s review of Hotels.com earned 4 Very Helpful votes
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I had been using hotels.com for years. They are now partnering with hotels that steal your...
I had a terrible experience with hotel.com I highly recommend that you book directly with the...
