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Suzy B.

Contributor Level

Total Points
86

1 Review by Suzy

  • SmugMug

5/13/16

Last year this company automatically renewed my account, causing over draft fees from my bank out the butt. At this time of year I haven't started work for the summer and generally don't have money in my bank account. There was nothing my bank could do. I talked to the company and was ensured that my automatic renewal was turned off after being walked through how to turn off automatic renewals.
He said after the end of the year my account would expire. End of story.
But not really. I recently accrued even more over draft fees again. This time the bank is disputing it because of my previous experience. I logged in for the first time in months to find that now there isn't an option of manual renewal so they just decided to switch me back and renew me. They sent me an email on my old email account, one I don't check, because I didn't think this was an issue anymore.
I just pray I can get my 100 plus dollars back because otherwise my first paycheck is down the toobs. If I were you I would not sign up for this service unless you have a steady cash flow. I may change my opinion if they cooperate with my bank.

Suzy Has Earned 6 Votes

Suzy B.'s review of SmugMug earned 6 Very Helpful votes

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