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I was a loyal iphone user for years but made the decision to try samsung during my last phone replacement. Never so disappointed in a product and service. Warranty was non existent! Only way to get my phone fixed within the first year was to pay for repair. Phone needed to be sent for service within the first 3 month of owning it, then advised to try a new SIM card as a solution for dropping calls due to no network available. So frustrated
Tip for consumers:
Do not count on warranty. should have returned phone within the first 90 days.
Products used:
Samsung phone
Susan B.'s review of Samsung earned 9 Very Helpful votes
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