I am a new customer to amourrocks.com and did not see the reviews. I spent £65 on my first order hotfix stones. They debited the funds and did not deliver the order until 3 days later. I had phone and emailed them repeatedly but only got an answer machine message. I was happy when the stones finally arrived but they stones were not the sizes i ordered, so i paid more for the larger sizes but was sent smaller sizes. I ran out of stones and ordered some more before i saw the bad reviews on site, by then i spent another £80 on stones. I ordered last week Friday and await delivery now. I would be very unhappy if they are not sent as money is tight and i need to finish a job to earn more. I will definitely not order from this site again and will only use trusted sites from now on.