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My wife bought a dress online but upon receiving it, it looked nothing like the picture and the quality looked very cheap. We returned it over 2 weeks ago and still no refund. When I call them to ask about the refund a person named "Cindy" who sounds just miserable gives me the run around. She has terrible customer service skills which is why she works in customer service. Time to call my credit card company and dispute this charge.
Steve S.'s review of Tadashi Shoji earned 4 Very Helpful votes
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Purchased two dress, two sizes. Returned one on time and in policy. Tadashi shoji mixed up dress...
I purchased a gown for a wedding party 2 months prior but dress was not what it showed on...
