Steven H.

When my favorite band announced they are going on tour, I emailed VIP Nation asking what package comes with a meet and greet, I was told they aren't doing meet and greets so I decided to buy the pit ticket since VIP came with a seat ticket. When the tour started, I found out that they are doing a meet and greet. Emailed VIP Nation back asking if I can PAY the difference and upgrade to VIP without getting the extra ticket, they said I had to buy a whole new ticket. Then I emailed them again telling them that they lied to me and I have emails to prove it so I asked can I just PURCHASE a meet and greet pass, they said we can't do that and out upgrades are closed, and the meet and greets are capped which is another lie as i found out VIP scans a code to win a meet and greet. Overall, they wouldn't do anything on there end to help resolve this and never offered anything for all the lies.