I am very disturbed! Ecyclebest uses horrible tricks on their clients. I sent in a laptop(less than a year old, no cracks on the screen or scratches, worked PERFECTLY). My estimate for cash back was over 290 dollars. I ended up receiving a check for 180 dollars. I expected that the check might be around 250, but 180? I could have simply kept the laptop to myself and not bothered with ecyclebest.com at all.