Steve M.

Smugmug - a culture of sorcery.

I love SmugMug... or did. I have been a Pro customer there for many years. The features of the site up until now have been excellent. (the jury is still out on the "new" format) I have been advertising for them since day 1. On photography sites, forums, and blogs, I have been encouraging people to try them out. I was spending a lot of time promoting their site - and expecting nothing in return.

I have been having an on-going issue with the so-called "sorcerers" at SmugMug. For those unfamiliar with SmugMug, they dress up like sorcerers, paint their faces like demonic junkies, and then send the photos to you whenever you submit a service ticket. For what purpose - I have no idea. I don't want to see their religious imagery, and it adds nothing to their service - in fact it demeans people of Godly faith.

When I asked nicely that they not send the inappropriate photos, they literally laugh, and flat out refuse. They say that it is their "culture" there. A culture of sorcery. Which is fine - they can do whatever they want in their own time - but they should not be forcing their chosen culture on their customers. Especially when it is demonic in nature. They should be respecting other people, and other cultures, not forcing theirs on people who don't worship evil.

I sent a letter to the management, begging them to stop sending the inappropriate photos, and even they didn't care. Their "culture" is also one of arrogance and apathy. They honestly don't care at all about who they offend. This must be a highly valued religion for them, to demand to force these photos on people.

For those who have had real life experiences with the occult and the principalities and powers of darkness - you would question the wisdom of creating a culture of the occult to operate a business from. But amazingly - that is what they have chosen to do. They have no respect for anyone with values contrary to their own. They don't care how many people are harmed by the occult, they just want to force it on everyone.

You can only imagine that the leadership is very immature and totally ignorant of the very occult that they embrace and promote. They claim to be focused on the customer, when in fact they ignore and mock them.

There are some very nice support people there who do respect us when they e-mail, but they are very rare. They were able to provide excellent service for years without this nonsense. Perhaps they are too big now to care about their customers.

So I will be leaving... no matter what the new system looks like. For every person that complains about something - there are many more that will say nothing.

It is very unfortunate that people there just don't care about others. Selfishness is such a pitiful thing. They would otherwise be a fabulous site. As they were in the past. I don't want to fund their culture of hatred and disrespect for others.