Stephen C.

I am probably not Silkfred normal customer but I have bought various items from the site with no problems and delivery has been prompt the clothes have been of good quality and prompt delivery. Recently I ordered two items, one arrived the other did not arrive and hence my contact to Customer service. I received a prompt reply and have been given a new delivery date I was informed the seller was in Poland which raised concerns about import taxes vat etc. Another email to customer service and assurance that the goods wer being shipped from the uk so there was no issue over additional costs.
I have been MD of a business for many years and I have to say that the customer service I have encounter at Silkfred is perhaps the best I have ever received.
I would buy with confidence and will continue to.
I can only tell you of my personal experience but to date it has all been good and I am sure the delayed parcel will arrive within the new time scale.