S C.

First off, this is for electrical for a pool and everything Westborn Electric did is on camera from my home security system and I have witnesses. I will never recommend Westborn Electric or do business with this place ever again. Extremely rude head electrician along with the owner, Mark. I was told by the owner "He's moving the pump out of the way and trying to extend it around the pool" in a text after the owner yelled at me on the phone to leave this jerk alone, when I have every right to know what is going on in my yard. The head electrician said he wasn't going to move the pump at all, even tho Mark told me he would and the pole they installed- they didn't even cement down. None of their work passed city code. I can't even plug the pool in because it's to far away from the pole because he didn't move the pump like he was told to and I was told he would do. Plugging in the pool and making sure everything is safe was the whole purpose of having them here in the first place and to make sure it passed code. The pole wobbles all over the place. Not safe when u have a ton of kids. By the way- common sense, u don't put an electrical pole in the middle of the yard which is what they wanted to do in the first place, when it becomes a trip hazard with all the kids. The head electrician didn't want to have to dig behind the pool by the tree or move the pump even tho that's what I was told he was doing, which is another reason they wanted to put it in the middle of my yard. Just because u r having a bad day and have 30 years in the business- so what- doesn't mean u take it out on your customers. I did nothing wrong. I offered them water and tried to make sure we were all on the same page which we were not. I never received a written estimate either of exactly what was going to be done, just verbal. The head electrician has a short fuse- not my fault and so what- u do not treat your customers this way and the owner knows he has a short fuse and sent him to my house anyway - why should I have to deal with him? I was nothing but polite to the owner when I met him and to his workers until this head electrician got an attitude - maybe he doesn't like his job and maybe should not be sent out to do work for the owner regardless of why! The inspector said the pole had to be moved 6 feet away from pool. He moves it 5 feet and a little and said that's fine. When I called the owner he blocked me because I was telling him how his worker was acting. Very unprofessional and very rude and mean company and an extremely sloppy job and not done according to what the owner texted to me would be done at all. When I asked to have him put paid in full on the receipt instead of just paid he said ugh, hurry up we r late. I didn't have time to do anything with this jerk or ask questions with him down my throat. He had nothing but a bad unprofessional mean attitude. I knew it wasn't going to pass code, but I did my part. The rudest and meanest company I've ever dealt with. The pump has to be moved to be able to plug pool in hence electrical! They were fined by the city for not following code which includes a re inspection fee when they come out to fix it. Now they must move the electrical pole 1 more foot back which is in my flower bed behind the pool which is completely fine as long as it's away from the kids, safe and not in the middle of my yard. The electrical has to be redone in order for it to pass code. They failed completely! I am so mad, I was told this head electrician guy knew what he was doing, obviously not and customer service is for sure not their strong point.