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Stephanie B.

Contributor Level

Total Points
80

1 Review by Stephanie

  • Lilly Pulitzer

1/17/24

Items ordered in the sunshine sale are not safe! Even with secured payment and check out of those items. I am a customer that purchase items from the Sunshine sale and then received an email after my funds were "processing" for 2 weeks saying lilly is out of stock of the item that was ordered on the website during the sale. I ordered 3 lower price items and will not receive them. Extremely disappointed that lilly is not doing anything about it. Of course now after the sale is over I can purchase the items at full price. I don't understand how this is legal! I was also sent the wrong size and when asked to return for the size I ordered I was told I would not receive the item ordered. What is wrong with this company? Very disappointed and will no longer be into lilly pulitzer items. Management has done nothing to make this right. This is not acceptable behavior and not how you treat your loyal customers.

Tip for consumers:
Buyer beware when shopping on the Sunshine sale. LILLY PULITZER SHOULD TELL YOU that you may not receive items purchased in the sale!! Even if you have a receipt and order number they will not honor the discount price and deliver the product ordered. No effort has been made to restore my loyalty for Lilly Pulitzer.

Products used:
Dresses, tops, pants, shorts, home decor

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