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Stephanie A.

Contributor Level

Total Points
83

1 Review by Stephanie

  • Chasing-Fireflies

9/26/19

This is the worst company I've ever dealt with with regards to customer service. I ordered the Bumblebee Transformer costume over a months ago for my son and they cancelled the order just now stating they have none in stock. You waited a month to tell me this? Then I call into Customer Service and speak with Fay and she is rude and combative and offers me no solution other than a 20% off coupon but I used a 30% off coupon on my original order. Then she hangs up on me! I have been a routine customer for many years and I can assure you I will never order from chasing fireflies ever again!

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