First shipment had damaged items. Stackable wood crates were pretty much balsa wood had a big gash in the top which wasn't covered with wrap. The 2 smaller wood (balsa soft) wood boxes both had damage. I read the instructions on how to inform them of the damage so they could file a fed ex claim and they ignored me. Completely ignored my emails. SO DISAPPOINTED in the company as I was going to buy many items from them. Thankfully my first order was small. Always try these companies out.