Stacey G.

I called in to order a microwave, the gentleman that helped me not only ordered the wrong item but told me it would arrive in 5 days. When I got a confirmation they were processing my order 8 days later I realized it was the wrong item. I called them immediately to resolve this and got no where with the young kid on the phone. He told me they couldn't issue a refund because the item just left the warehouse and was on their truck. So instead of doing good business and issuing me a refund for their mistake and having the item returned by their driver they had to wait for the driver to bring it back for them to issue me a refund. Which meant due to their mistake I get to go through the Hollidays with no microwave... Today is January 13th, almost 1 month later, I still have not received a refund nor have I received a microwave through the mail. Bad business! I will never order through them ever again!