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Sri S.

Contributor Level

Total Points
80

1 Review by Sri

  • Hostelworld

1/17/24

This review is regarding the hostel policy and refunds for cancellation. My visa was rejected 2 days before my travel date and as a result I had to cancel the hostel booking after the free cancellation period. Since this was unforeseen, I raised the matter of full/partial refund to HostelWorld and Hostel Bedgasm representatives. But both parties denied to even consider a partial refund and hence charged me ¥37,791.00 (USD 255) for 4 nights in Tokyo (For a trip I didn't get to take).

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