The Idol Lash company are BIG deceivers. They get your credit card info then order & order. I attempted to place an order online the order did not go through, I contacted my credit card company they assured me the order didn't process. About three days later, Idol Lash put the order through with success. Two weeks later Idol Lash charged my credit card again. When I called the company I was threatened to drop the claim against Idol Lash or else they would not give me return instruction. The product does NOT work. DON'T purchase this product.