Thumbnail of user sommeru

Sommer U.

Germany

Contributor Level

Total Points
80

1 Review by Sommer

  • Hotels-Rates.com

9/17/22

I was there in August 2022, everything was broken in this hotel. Here is a small list of the defects:
- Air conditioning didn't work
- A fan was provided, which was also broken.
- Elevator was out of order all the time, we walked up and down 70 steps several times a day with the childs
- The telephone in the room was broken, with every little thing always walked down without an elevator
- bed was broken
- Spring core of the mattress looked out
- The water pressure in the bathroom was sometimes too low, sometimes the hot water failed
- Toilet broken
- bathroom moldy and broken tiles
- It rained one day, water got into the rooms on the upper floors, the basement was flooded
- permanent loud noises from the elevator shaft
- Rooms are cleaned absolutely poorly. The hair of the visitors before laid on the floor until we checked out
- The cutlery is disgusting, not washed well, grease stains everywhere
The staff was always friendly, but they didn't help you. I have complained several times - nothing happened. Even with the airport transfer, they wanted more money when checking out than they had 5 days before - the increased transfer price was justified with increased prices. I organized the transfer with the same provider, the price was cheaper and unchanged. The only good thing was the central location, unfortunately nothing more.

Sommer hasn’t received any votes.

Sommer hasn’t received any thanks yous.

Sommer doesn’t have any fans yet.

Sommer isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user billv530
10/19/22

Booked a room and when the charge went through realized I had been charged an extra 35percent in...

Thumbnail of user judyp24
4/14/19

Needed a pet friendly hotel in Murphy, NC. We always stay at LaQuinta's but they were bought out...