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JaE. M.

New Jersey, United States

Contributor Level

Total Points
80

1 Review by JaE.

  • Finish Line

2/17/24

I tryed to buy a pair of Jordans for my daughter and I, along with a jacket. Upon paying, the order was placed to my old address. I made sure I fixed that before purchasing. Anyways upon receipt, I saw the address wasnt saved. Called C. Service ASAP! After waiting 45 minutes for someone to help me, the customer service agent "supposedly" canceled the order. I waited about 2 hours, no email confirmation! I called back, another 20 mins for another agent. He apologized and told me, it was never canceled and he will have to cancel the order. On the phone with him for about 15 mins to RECANCEL ORDER! I Waited again, no email confirmation. I called back, now I can't get through... I told myself I will just call early in the morning. Next day I recieved confirmation, IT WAS SHIPPED! IM SO ANGRY! $300 DOLLARS DOWN THE DRAIN! I NEVER LEAVE A REVIEW, BUT THESE PEOPLE ARE THE WORST! NEVER, EVER, WILL BUY AGAIN FROM THIS COMPANY. WILL BE POSTING ON SOCIAL MEDIA WITH ALL THE CONFIRMATION CALLS TO CUSTOMER SERVICE!

Products used:
Jordans for kids and women. Jordan jacket for women

Service

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